Frequently Asked Questions
Here are some answers for frequently asked questions you might have.
What is a Solar Geyser Retrofit?
We convert your existing geyser to solar and here’s how it works. First, we’ll find the perfect system for your needs. Then, we’ll place our solar thermic panel on your roof that heats water directly from the sun. Finally we seamlessly plug in to your existing geyser. It’s that simple.
How does a Solar Geyser Retrofit work?
Evacuated Tubes (EVT): The system consists of evacuated tubes installed on the roof or another suitable location with good sunlight exposure. These evacuated tubes contain a heat-absorbing materials.
Cold Water Circulation: Cold water from your existing geyser is circulated through the manifold at the bottom of the evacuated tubes via a pump powered by a small photovoltaic panel. This proofs the system from load-shedding
Solar Absorption: As sunlight strikes the evacuated tubes, the heat-absorbing material inside absorbs solar energy. This absorbed energy heats the water circulating through the manifold.
Natural Convection: As the water inside the manifold absorbs heat, it becomes lighter and rises due to natural convection. The heated water flows upward through the manifold into the storage tank.
Smart Controller: The system is controlled by a smart controller, which regulates the flow of water from the collector to the geyser. Additionally, it manages the water level via a solenoid valve and allows for comprehensive user and remote monitoring of the solar system and geyser temperatures. The smart controller also enables setting smart backups to optimize comfort and savings.
Backup Heating Element: The existing electric heating element in the geyser provides additional heating during periods of limited sunlight or high hot water demand.
Distribution: Once heated, the hot water is available for distribution throughout the household’s plumbing system, supplying hot water to taps, showers, and appliances as needed.
Summary: This system, controlled by a smart controller, utilizes a pump powered by a small photovoltaic panel to circulate water through the evacuated tubes to your own gesyer, providing an efficient, sustainable, and technologically advanced solution for water heating.
How much will I save if I purchase a system?
How much will I net save with rent to own?
How does rent to own work? Are there escalations?
Aqua Therma offers unique rent to own packages for a low deposit, starting at R2500 with guaranteed fixed rental (no escalations!) for 60 months that from day one is cash flow positive. For example our 24 EVT system rents to own for R580pm and will save you R1010pm from month one! Your savings rise as Eskom inflation rises with 5 year net savings estimated at R36k net of deposit and monthly rental. After 60 months you have either the option of buying out the system for a minimal 15% of the original retail price or continuing at ½ the monthly rental.
Rent to own is worry free with Aqua Therma taking care of your system with no callout fees or hidden costs. With the rent to own payments out of the way your savings multiply and your system with its 10 year manufacturer’s guarantee and expected 15 to 20 year lifetime shielding you from further electricity price rises and load shedding worries!
Can I pay with installments?
Yes you can! We offer 6 month and 12 month installment options with very low fees:
How soon can I have it installed and how long does it take?
We can usually book in an installation within a week to 10 days depending on stock availability. It normally takes half a day to install for most installations. Installations are fully guaranteed by Aqua Therma and the solar system has a 10 year manufacturer’s guarantee with Gauteng offices
Which areas of South Africa are serviced?
At present we install and service the Gauteng region. There can be exceptions made based on certain circumstances and an extra charge for kilometres travelled
What if I have multiple gesyers in my household?
We can certainly help you! Multiple geysers can normally be connected for minimal costs into a combined solar system which works more efficiently and costs less than separate systems. See link for details:
Why are Aqua Therma’s solar geyser retrofits better than competitor systems?
Enhanced Efficiency:
While competitor systems, such as those offered by Kwikot or Solar Guru, rely on indirect methods with an intermediate fluid that can lose heat, our direct sun-to-water system ensures maximum savings and durability.
Advanced Overheating Prevention:
Our manufacturer’s system incorporates a unique cooling system absent in competitor offerings. Unlike systems that need to be undersized to avoid overheating issues, resulting in inconsistent water temperatures, our right-sized systems maximize energy efficiency and savings with much more consistent hot water year-round.
https://aquatherma.co.za/why-aqua-thermas-solar-systems-wont-overheat-unlike-other-systems/
Cutting-Edge Smart Controller: AquaTrac
Aqua Therma’s AquaTrac next-generation smart controller provides sophisticated management of solar water heating systems. Offering online and offline monitoring, customizable smart, thermostatically controller backup settings, and real-time data display, AquaTrac ensures optimal system performance, savings and comfort. Additional features such as Night Solar optimization and a pump “siesta” option further enhance energy efficiency. Aqua Therma’s remote monitoring simplifies service calls.
https://aquatherma.co.za/why-are-aqua-thermas-aquatrac-solar-system-controllers-so-advanced/
Long-Lasting Quality: Ten-Year Warranty
Our high-quality product, equipped with an anti-overheating mechanism and free of intermediate fluids, guarantees longevity. Designed to endure for 15, 20 years, and beyond, our systems come standard with a ten-year manufacturer’s warranty, far surpassing competitors’ warranties of only 2 – 5 years.
Fantastic Service and Aftercare:
We pride ourselves on delivering exceptional service and aftercare, setting a benchmark in the industry for installation quality and customer support. With dozens of verified 5-star reviews on platforms like Google Maps and Facebook, our commitment to customer satisfaction is evident in every interaction.
Google Maps Reviews:
https://maps.app.goo.gl/DPuYxjZRsVhsHnmv9
Facebook Reviews:
Can I see some customer reviews or testimonials?
Certainly, we have numerous and without fail, glowing reviews about our product, service and aftercare. Most of these clients are very happy to speak to you about it, you can choose any at random and just ask! Please see:
Google Maps Reviews:
https://maps.app.goo.gl/DPuYxjZRsVhsHnmv9
Facebook Reviews:
